Shape the future. Empower a profession. Make global impact.
At IChemE (Institution of Chemical Engineers), we’re more than a professional body — we are a powerful, global movement of over 32,000 chemical, biochemical and process engineers who are solving some of the world’s biggest challenges.
From climate change and clean energy to food security and health, our members lead the way in creating a safer, more sustainable world. We champion excellence, ethics and innovation. Through our professional standards, qualified members are entitled to use the titles Chartered Chemical Engineer and Professional Process Safety Engineer.
With a bold new strategy, fresh leadership, and an ambitious agenda for growth, inclusion and influence, this is a truly exciting time to join IChemE. Be part of a team that’s raising the bar, growing the global voice, and engineering a sustainable world.
Position:
We are seeking a dynamic, proactive Member Engagement Officer who is passionate about delivering outstanding service to our global community of members and volunteers. You will play a key role in strengthening engagement, formalising operations, and ensuring our member groups and committees receive consistent, high‑quality support.
Working at the heart of IChemE, you will champion best practice, maintain strong governance standards, and help drive continuous improvements that enhance the member experience. This is a highly collaborative role involving regular contact with Trustees, volunteers, external stakeholders, and colleagues across the organisation.
Requirements:
* Support a wide portfolio of member communities, ensuring excellent and consistent service.
* Oversee committee operations: elections, vacancies, terms of office, and record keeping.
* Develop, maintain, and improve SOPs, processes, and key documentation.
* Manage budgets, forecasting, sponsorships and spend control.
* Shape and maintain annual activity calendars, advising on best practice for strong engagement.
* Provide specialist support within the Member Support Centre.
* Maintain relevant web pages and online communities (IChemE Connect).
* Support delivery of online and in‑person member events.
* Develop and uphold Service Level Agreements.
* Identify and escalated issues, opportunities, and improvements.
* Act as an advocate for members, ensuring their needs and voices are reflected across IChemE.
Essential experience and qualifications:
* Degree or 5+ years’ relevant experience.
* Experience in a membership organisation, university, charity, or corporate environment.
* Proven ability to increase engagement and drive improvements.
* Working towards or holding a qualification in business/project/community/customer service management (desirable).
You will be able to demonstrate:
* Strong project and time‑management skills.
* Experience improving processes and ways of working.
* Ability to work at pace and support organisational change.
* Sound judgement and evidence‑based decision‑making.
* Excellent stakeholder engagement with positive feedback.
* Budget management and financial awareness.
* Commitment to evaluation, data, and impact.
* Effective teamwork and strong cross‑department collaboration.
Other information:
This is a full‑time, permanent opportunity (37.5 hours per week, Monday to Friday), based at our IChemE offices in Rugby.
IChemE operates internationally, and this role requires a commitment to working flexibly to support business needs. This includes occasional out‑of‑hours meetings, UK travel, and regular collaboration with colleagues across different time zones.
Starting salary will be £31,000 – £33,000 (depending on experience) plus benefits which include an excellent pension scheme.
To apply, please provide a CV and a cover letter expressing your interest in the position, how your experience relates to the role, and why you are a strong candidate. Applications sent without a cover letter will not be reviewed. Only candidates eligible to work in the UK will be considered.
The closing date for all applications is Sunday 17 May 2026.
IChemE is proud to be an equal opportunities employer. We welcome applications from all backgrounds.
IChemE benefits of employment include:
* Annual performance reviews.
* Training and development opportunities.
* Company contributory pension scheme that matches employee contributions by 1.5 times up to a maximum capped 12% employer contribution.
* Life assurance linked to being an active member of the pension scheme.
* 28 days annual leave (plus bank holidays) for full‑time members of staff.
* Company paid sickness leave after 6 months employment and increased at intervals based on length of service.
* Employee Assistance Programme and wellbeing support.
* Health cash plan (cash back on optical, dental, physio and more).
* Financial support to help cover the cost of professional membership subscriptions if relevant to your role.
* Free parking and refreshments at our Rugby Office.
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