Business Administration Assistant (Up to 24k – dependant to experience) LOCATION: Leicester REPORTS TO: Office Manager OUR COMPANY Haines Watts is a firm of chartered accountants who specialise in advising and supporting business owners. We support companies and business owners around the UK, which gives our clients access to a huge amount of business expertise and knowledge. Our fresh thinking and practical business approach underpin our values. At Haines Watts Leicester, we pride ourselves on a collaborative culture that values initiative, growth, and genuine care for our clients. OVERALL PURPOSE The Business Administration Assistant will provide comprehensive administrative and business support to ensure the smooth day-to-day running of the office. This includes assisting with maintaining databases and CRM systems, marketing activities, and providing professional front-of-house and administrative support to the wider team. OUR KIND OF PERSON * A good standard of education, including GCSEs (or equivalent) in English and Maths. * Strong verbal and written communication skills, with confidence in handling telephone enquiries and taking accurate messages. * Excellent organisational skills and the ability to prioritise multiple tasks effectively. * High attention to detail and accuracy in data entry and documentation. * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new software. * Experience with CRM systems or database management (desirable). * A proactive and flexible attitude with a willingness to learn and take on varied responsibilities. * Positive, enthusiastic, and professional demeanour with the ability to work well as part of a team. * Driving licence and access to transport THE SPECIFICS * Provide general administrative support including filing, scanning, photocopying, and document management. * Support marketing events and campaigns, including logistics, promotion, and follow-up activities. * Assist in scheduling marketing materials, newsletters, and social media content. * Maintain and update company databases and CRM systems with accuracy and attention to detail. * Manage telephone and reception duties, greeting visitors and handling calls professionally. * Arrange and coordinate meetings, appointments, and conference calls. * Support the team with diary management, correspondence, and administrative tasks. * Process incoming and outgoing mail and emails efficiently. * Assist with monitoring office supplies and ordering when necessary. * Contribute to continuous improvement initiatives and help streamline administrative processes. DESIRABLE SKILLS AND EXPERIENCE * Previous experience in an administrative and office support role. * Basic understanding of social media management and marketing communications. * Knowledge of basic bookkeeping or financial administration (advantageous but not essential). WHAT WE OFFER * A supportive and friendly team environment. * Opportunities for learning and professional development. * Varied workload with the chance to get involved in multiple areas of the business. No recruitment agencies, please