Job title: Pharmacy Technician Salary: £28,353 to £34,339 FTE Hours: 24 Reporting to: Practice Manager Accountable to: GP Clinical Lead Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. Sussex Primary Care’s Values Be patient-focussed in everything we do Support staff to be the best they can be Innovate, learn and evaluate Sussex Primary Care run a number of GP Practices across Sussex providing excellent primary care in the heart of the community. We are a learning organisation that listens to our team of staff, patients and partners to guide our future. At the heart of our vision are our patients and their needs. Job Summary To support the delivery of safe, effective, and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. To carry out medicines switches in GP practices in line with practice and ICB agreed specific protocols reviewing patients records; amending records and informing patients. Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation. Promotion of electronic repeat dispensing and online ordering Report on key performance indicators to demonstrate added value for patients and general practice in accordance with NICE guidance. Key responsibilities Registered with GPhC preferrably Passion for patient care Confidentiality code of conduct Medication administration Undertaking patient facing and patient supporting role Medicines optimisation tasks Support medication reviews and medication reconciliation Consultation skills to work in partnership with patients Provide primary support to practice staff with prescription and medication queries Synchronise medicines for patients Provide specialist expertise, where competent to address both public health and social care needs of patients, including lifestyle advice, service information, help in tackling local health inequalities Clinical aspects of shared care protocols and liaising with pharmacist for more complex patients Support antimicrobial stewardship to help reduce inappropriate antibiotic prescribing Delivery of medicines optimisation and management incentive schemes and patient safety audits to support the implementation of national prescribing policies and guidance Manage practice prescriptions Re-authorisation and reissue queries Action MHRA, QOF, Medicines Management, e-Repeat Dispensing, High risk drugs management and workstream issues Proficiency in running reports Proficiency in Navigating SystemOne Strong attention to detail and accuracy in reauthorising medicines Effective communication skills to interact with pharmacists, patients and healthcare providers Work with multi-disciplinary team Supervise practice reception teams in sorting and streaming general prescription requests, to allow GPs and clinical pharmacists to review the more clinically complex requests Day to day planning of personal workloads follow practice policies and procedures and meet set deadlines Signpost patients to the correct healthcare profession Maintain accurate clinical record of all patient consultations and work review Ensuring the practice conforms to NICE guidelines Conduct prescribing audits and share outcomes of clinical audits to facilitate improvement and change in practice