Overview
We’re hiring a Product Owner – Commercial Systems to take ownership of a critical portfolio of enterprise platforms within our Core Technology team.
You’ll play a key role in shaping how our commercial systems evolve, ensuring they deliver real value to the business and support strategic growth across our commercial functions.
We’re continuing to build out our Core Technology Product Team, and this role will sit at the centre of how our commercial systems are managed, optimised, and enhanced. You’ll operate with a high level of autonomy, owning prioritisation and trade‑off decisions while balancing business outcomes, delivery focus, and long‑term platform stability.
A key part of the role will be managing strategic vendor relationships across a portfolio of critical third‑party platforms, acting as the primary interface with suppliers and account managers to ensure strong partnerships, roadmap alignment, and maximum value realisation.
You’ll shape and maintain a clear product roadmap across a varied suite of commercial systems, working closely with senior stakeholders across the business to understand priorities, translate requirements into value‑driven outcomes, and ensure solutions remain aligned to business strategy.
You’ll also play an important role in incident and service management, helping to ensure the ongoing stability, performance, and continuous improvement of core commercial platforms.
This role is hybrid working from our Yeovil Head Office.
What's in it for you?
* Discretionary annual bonus up to 20%
* 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
* Flexible start and end times around core working hours
* Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
* EV Car Scheme in Partnership with Tusker – eligible colleagues can lease a brand‑new or pre‑loved electric vehicle
* Up to 14% employer pension contributions
* Life cover up to 4x your salary
* Health cash plan and discounted gym memberships (up to 25% savings)
* 20% discount at Screwfix and B&Q
Responsibilities
* Act as the single point of product ownership for the Commercial domain, with clear accountability for scope, priorities, and outcomes across that domain
* Own the product vision, roadmap, and backlog for your assigned domain, ensuring alignment to business strategy and the transformation programme objectives.
* Build strong relationships with senior business and technology stakeholders to understand priorities, dependencies, and constraints, translating these into clear, prioritised outcomes.
* Collaborate with internal teams and third‑party partners to shape, plan, and deliver integrated solutions across the value stream.
* Own and prioritise the product backlog, balancing business value, risk, technical complexity, and delivery capacity to maximise outcomes.
* Work with business teams to define feature propositions, document assumptions, and shape minimum viable propositions (MVPs) that deliver value quickly and safely.
* Agree, track, and report on delivery and outcome‑based metrics, ensuring progress and benefits realisation are visible to stakeholders.
* Lead ongoing backlog refinement to ensure work is ready for upcoming sprints, adjusting scope and priorities based on delivery outcomes and learning.
* Partner with Delivery Leads to plan releases, manage dependencies, and ensure delivery is aligned with wider business priorities and milestones.
* Work closely with Solution Architects and engineering teams to align product direction with the target technical and architectural vision.
* Understand and manage technical trade‑offs, ensuring complexity, risk, and stability are considered alongside business value in prioritisation decisions.
* Track progress towards releases through structured planning, governance, and regular review of delivery milestones.
* Collaborate with technology and business teams to prioritise defect resolution, balancing delivery momentum with platform stability.
* Monitor, communicate, and champion value‑stream benefits, ensuring outcomes are realised and understood across delivery teams and stakeholders.
Qualifications
* Strong ERP/Product Owner experience within commercial systems or enterprise business platforms is essential; experience with Microsoft Dynamics 365 or comparable enterprise platforms is highly desirable
* Retail industry experience is essential
* Strong analytical skills with experience owning complex enterprise systems, product backlogs, and prioritisation decisions
* Highly analytical with strong IT literacy and confidence working across enterprise technology platforms
* Project management experience of IT‑related change/delivery within complex business or commercial environments
* Strong team player who uses initiative and diplomacy when liaising with internal and external stakeholders
* Strong influencing, facilitation, and stakeholder management skills
* Strong networking and relationship‑building ability across all organisational levels
* Able to build engagement, lead delivery, and drive outcomes using robust product management methodologies
* Knowledge of agile working practices is desirable
At Screwfix, Your Wellbeing Comes First:
Financial wellbeing
* Wagestream access to track earnings and save
* Access to the Kingfisher Share Scheme
* Colleague support fund
* Exclusive offers and discounts via our Hapi app
* Cycle‑to‑work scheme and savings on bikes
Every day benefits
* Career progression and development programmes
* Coaching and mentoring to help you thrive
* Access to wellbeing resourcing including PepTalk
* Support networks available
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