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Base pay range
At Convergence Group, we’ve been powering complex networking infrastructures in the UK for over 20 years. We’re redefining connectivity through speed, reliability, and innovation. We are seeking a Senior Business Analyst to join our Process & Systems team, focusing on smarter workflows, improved systems, and business transformation. As we grow, your role will be essential in scaling our internal processes.
Responsibilities:
1. Analysis & Communication: Convert business requirements into specifications, lead workshops, align stakeholders, and facilitate strategic outcomes.
2. Process Improvement & Quality: Streamline workflows, automate processes, eliminate inefficiencies, lead UAT, and ensure ISO alignment.
3. Business Transformation & Strategy: Develop future operating models, identify growth opportunities, and mitigate risks.
4. Reporting & Prioritisation: Create documentation (BRDs, PRDs, ARDs), deliver insights, and use data to guide decision-making.
5. Key Deliverables: Focus on KPIs, resource allocation, and implement practical change management processes.
Qualifications:
1. 5+ years in business analysis, process mapping, and system workflows.
2. Experience with Lean Six Sigma, Agile, and MoSCoW methodologies.
3. Ability to translate requirements into clear documentation.
4. Excellent communication and stakeholder management skills.
5. Proficiency in data analysis, business intelligence, Power BI, and understanding of IT infrastructure.
6. Experience with business integration, process alignment, and change management.
7. Problem-solving skills with clarity and structure.
8. Adaptability in fast-paced SME environments.
Benefits:
* Salary: £55-70,000
* 33 days holiday including bank holidays
* Private Medical insurance, Pension, Income Protection, Life Assurance
* Flexible hours and hybrid working (3 days in Solihull)
* Dog-friendly office
About Convergence Group:
We are a privately-owned company leading innovation in Wan, Lan, WiFi, and Security solutions, focusing on seamless infrastructure management. We value talent with the right skills, attitude, and drive to shape our future.
Ready to Lead Transformation?
If you’re eager to transform a growing connectivity business and make a tangible impact, apply now!
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