Our client, an Energy Consultancy, is looking for an Account Manager to join their team. This role involves managing the full client lifecycle - from initial account setup through to contract analysis, negotiation, processing and securing agreements. You will manage client queries and ensure a seamless renewal process, while also identifying opportunities to enhance service delivery and increase account profitability. If you have account management experience gained from an energy broker/consultancy, immaculate attention to detail combined with excellent communication and organisational skills – apply today!
Key Responsibilities:
1. Preparing client’s account for tendering and identifying the best strategy for pricing
2. Liaising with suppliers to ensure efficient and competitive pricing
3. Analysing all received offers and preparing a clear and comprehensive analysis for the client
4. Managing communication with clients and suppliers to ensure smooth transition and setup
5. Managing all client queries to ensure prompt and satisfactory resolution.
6. Identify ways to add value to client’s portfolio and applying a cross-sell strategy
7. Support the growth & development of the team, including training team members
Skills and experience required:
8. 1 year account management experience within the energy industry
9. Good knowledge of B2B energy market
10. Ability to deal with a conflict in a constructive way
11. Good team player but able to work independently
12. Provide exceptional service that consistently exceeds client expectations
13. Build relationships with empathy and professionalism
14. Demonstrate a strong drive for career growth and development