Resource Planning Manager
Permanent Full-Time role
Location: London Gatwick Airport
Hours: Monday-Friday 09.00-17.00
Pay: £44,638.55 annual pay
Are you looking for a new and exciting role? Join our team at London Gatwick Airport as a Resource Planning Manager, playing a crucial role to lead and coordinate short- and mid-range workforce planning at Gatwick, ensuring forecasted demand is translated into efficient, deliverable staffing plans. Working closely with the Operational Excellence team, who provide demand forecasts, the role is responsible for adapting these into practical, demand-led resourcing solutions that reflect real-time operational needs.
About the Role
As a Resource Planning Manager, you will be responsible for:
* Workforce plans and rosters consistently deliver the right level of coverage across all locations, aligned to demand, service standards, and compliance requirements.
* Rostering approach maximises productivity and minimises over/understaffing through effective use of core hours, shift design, and workforce availability.
* Overtime and short-term resourcing are proactively managed to maintain service while controlling cost.
* Short-term planning is agile and responsive, enabling the operation to adapt quickly to changing conditions.
* Planning decisions are informed by accurate data and insight, driving continuous improvement in performance and efficiency.
Why Join Us
* Annual leave entitlement of 25 days
* Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
* Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
* Health and Wellbeing – Life assurance scheme, access to mental health support specialists
* Access to an Online GP for you and your dependents.
* Financial support
* Discounts on hundreds of retail sites
* Cycle to Work scheme
What we are looking for
* Proven experience in workforce or resource planning within a fast-paced, operational environment
* Strong understanding of rostering, scheduling, and workforce optimisation
* Experience managing overtime planning and cost control
* Confident working with forecasted demand and translating this into practical staffing plans
* Intermediate Microsoft Excel skills (essential), with the ability to manage and analyse workforce data
* Experience producing reports and insights to support decision-making
* Good understanding of working time regulations, compliance, and operational constraints
* Analytical and solution-focused
* Strong communicator
Interested? Apply now and let your career take off! Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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