We are looking for an enthusiastic, talented and dedicated Housekeeping
Supervisor to join our luxury hotel brand at The Roseate Reading.
The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth.
Our iconic property has a luxurious selection of guest rooms &
suites, a signature restaurant, stylish bar, a lounge for afternoon tea plus a
unique spa located on the top floor of the building with a magnificent view of
the area.
Main
Purpose:
Support the Head Housekeeper in running the day to
day operations including lost and found articles, key and emergency procedures.
You will be overseeing room attendants and providing support to the management
team.
Duties
and Responsibilities:
* Driving guest satisfaction by ensuring
consistently excellent levels of customer service
* To check furnishings and equipment are
clean and in good repair and operational and report any faults found
* Inspect and clean rooms and ensure brand
standards are followed
Essential:
* Previous experience in a 5* Hotel is
mandatory.
* Must lead by example, recognising when to
'manage' and when to 'lead'
* Good communication skills
* Business-oriented and a natural attitude
towards providing excellent quality service
* Self-organised with attention to detail
* Hands On Attitude
Package benefits:
* Additional
holiday day off for your child first day at primary school
* Recognition
for every year of service anniversary including complimentary stay and
additional holiday day after 3rd year of service
* Employee
Assistance Program
* Meals
on duty
* Provision
and laundry of uniform
* Employee
recognition awards
* Performance
review and personal development plan
* Internal
transfer and promotion opportunities
* Support
in the development of your career
* Preferential
room rates within the hotel group for yourself and family & friends
You must be eligible to live and work in the UK to
apply for this position and be in possession of a current work visa. In line
with the requirements set by the Asylum and Immigration Act 1996, all
applicants must be eligible to live and work in the UK. Documented evidence of
the eligibility will be required from candidates as part of the recruitment
process.