Ocean Export Operator
Location: Manchester
Salary: Up to £38,000 (Dependent on experience)
My client is a leading global freight forwarder seeking a driven, detail-oriented professional to join their busy international logistics team. In this role, you will take full ownership of deep-sea export shipments from booking right through to final delivery, ensuring absolute compliance and world-class customer service along the way.
What You’ll Be Doing:
* End-to-End Coordination: Manage the daily execution of ocean export files (FCL & LCL) from initial booking to delivery.
* Documentation & Customs: Prepare and process crucial shipping documentation, including Bills of Lading, certificates of origin, shipping instructions, and customs declarations.
* Carrier & Agent Liaison: Negotiate spot rates and coordinate closely with shipping lines, hauliers, overseas agents, and customs brokers.
* Client Relationship Management: Act as the primary point of contact for key accounts, providing real-time tracking updates, proactive problem-solving, and resolving operational issues smoothly.
* Financial Integrity: Complete job costing, ensure all accurate billing is processed, and maximize file profitability.
What We Are Looking For:
* Experience: Proven experience working in Ocean Export Operations within a freight forwarding environment is essential.
* Technical Knowledge: A strong grasp of deep-sea shipping documentation, Incoterms, and customs procedures.
* System Savvy: Experience using freight management software (e.g., CargoWise One or similar) is highly desirable.
* Mindset: An analytical problem-solver who thrives under pressure in a fast-paced environment and possesses strong attention to detail.
* Communication: Excellent communication skills to effectively manage relationships with internal teams, external partners, and global clients.
What’s In It For You?
* Competitive salary up to £38,000 (DOE).
* Direct path for career progression within a massive global network.
* Generous holiday allowance and company benefits package.