Hi, we're PEXA
We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.
We're passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.
We're growing fast, that is where you come in.
We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.
Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.
We're excited to be recruiting for a UX/CX Designer to join our Product team in the UK. This is a junior–mid weight User Experience Designer role, suited to someone with some professional UX experience who is looking to further develop their skills and take increasing ownership of their work in a collaborative environment. You'll be part of an international design team, which means on a Monday and Wednesday we'd need you to start at 7am and finish earlier in the day.
The role is predominantly remote, offering flexibility in how and where you work. You will be expected to travel to our Thame office at least twice a month, and occasionally to other UK locations such as London, Birmingham, Manchester or Leeds, for team and company days.
This opportunity offers work across the full design lifecycle, from early discovery and research through to producing development-ready designs. This includes working within our existing interaction design framework and design system, as well as contributing to their ongoing evolution. You'll work across multiple brands and products, applying a consistent approach whilst adapting to different contexts.
Collaboration is important to us, so you'll work closely with cross-functional product teams including Product Owners, Business Analysts and Developers. You'll contribute confidently to user research activities, support strategic design initiatives and help grow research maturity across the business. You'll often work on more than one project at a time, managing priorities and balancing competing demands with support from the wider team.
Communication is a key part of the role. You'll regularly share your work with other designers for input, and you'll present design concepts, research insights and design decisions to stakeholders across the business
Key Accountabilities
* Take ownership of feature design from discovery through to development-ready screens, balancing user needs, business goals and technical constraints
* Use our design system effectively and contribute to its ongoing evolution by identifying gaps, proposing improvements and sharing best practices
* Apply and extend existing design patterns to ensure consistency and quality, particularly when working on mature products where interaction detail is critical
* Develop clear, end-to-end user journeys that articulate user needs, pain points and opportunities for improvement
* Use and contribute to our feature delivery templates, fully annotating designs to clearly document design decisions and design system usage
* Ensure that all designs are inclusive and accessible, meeting accessibility standards and advocating for best practice across product teams
* Support senior designers and the Experience Design Lead with delivery and strategic initiatives, while also mentoring more junior designers where appropriate
Skills & Experience
* Proven experience in a B2B SaaS environment as a UX/CX Designer
* Ability to shape feature requirements through research, insight and collaboration with product and delivery teams
* Strong ability to create low- and high-fidelity wireframes and prototypes to explore, test and communicate design solutions
* Ability to manage deadlines effectively and confidently challenge or renegotiate timeframes with clear justification when required
* Ability to communicate openly with the team about progress, risks or support needs, and to work independently with appropriate escalation
* Ability to clearly articulate design ideas and rationale to a broad range of stakeholders, including senior and non-design audiences
* Strong collaboration skills and experience working closely with other designers in both one-to-one and group settings
* A proactive approach to learning new skills, tools and design approaches, and applying them in practice
* Ability to adapt to changing priorities and shifting workloads in a fast-paced product environment
PEXA Benefits
* Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time).
* Annual Leave Purchase: Option to purchase up to 1 working week of additional leave.
* Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time). We kindly ask you take 1 per quarter.
* Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice. Pension scheme (Aviva): 6% employer contribution, 4% employee contribution. Life Assurance: 4x basic salary.
* Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice, including: Private Health Insurance / Health Cash Plan / Dental Plan / Health Assessments.
* Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company.
* Critical Illness Cover: 1x basic salary.
* Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation.
* Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay.
* Enhanced Paternity Pay: Up to 4 weeks full pay.
* Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level.
* Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs.
* Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution
£45,000 - £55,000 a year
Why become a PEXArian?
Great question Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we're proud to admit it Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience.
Here's a snapshot of what your life at PEXA could look like:
Your growth:
We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Your wellness:
We care about your holistic wellbeing
Your work/life blend:
We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.
Sounds like you?
We at PEXA are ready so if this role sounds like you apply today.
To be conducted as part of post offer employment checks:
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas].
GDPR Compliance
Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group").
When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice
#PEXAUK