Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating "the stuff dreams are made of." This isn't just about wizards, dragons, and superheroes; it's about the incredible storytellers, creators, and dreamers who bring our iconic content to life. Here, you’ll find a community that supports, celebrates, and empowers you to thrive.
About Our Team
As our portfolio continues to expand globally, the Technology & Operations (T&O) team is at the forefront, building world-class media technology and IT systems. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing services reach audiences across various platforms.
Your New Role
Join us as an Operations Engineer, where you will play a vital role in monitoring and supporting WBD’s global television distribution infrastructure, especially during our Live Events. Reporting to the Senior Director of Distribution Engineering, you’ll be part of a dynamic Tier 1 operations support team, equipped with a versatile skill set to tackle challenges head-on.
Your Role Accountabilities:
* Monitor all of Warner Bros. Discovery’s channels.
* Manage transmission systems during normal and emergency conditions to keep services on air.
* Respond to affiliate inquiries and maintain ongoing communication with customers.
* Act as a liaison between support teams and customers, collaborating across all leadership levels.
* Initiate critical outage situations and manage incident and planned work tickets.
* Liaise with third-party providers during fault investigations.
* Provide input and reports on transmission system reliability.
* Check the health of distribution equipment regularly.
* Proactively identify risks in our distribution infrastructure and recommend mitigation strategies.
* Assist in training and developing Distribution Staff Members.
* Create and update documentation and procedures.
* Implement changes to distribution infrastructure as needed.
* Identify and establish new monitoring metrics.
* Perform other duties as required.
Qualifications & Experience
* Bachelor's degree in Broadcast Engineering, Information Technology, or a related field, or equivalent experience.
* Previous experience in broadcast, media, or telecommunications environments.
* In-depth knowledge of television distribution systems and standards.
* Working knowledge of digital signals, TCP/IP Network concepts, and SMPTE 2110.
* Experience with fibre and satellite-based encoding and monitoring systems.
* Ability to troubleshoot signal quality issues and maintain focus in high-pressure situations.
* Excellent communication skills, both written and verbal, with a friendly disposition.
* Must be able to work independently and handle irate customers with professionalism.
* Willingness to work overnight, weekends, holidays, and rotating shifts as this is a 24/7 mission-critical position.
Additional Information
Exciting changes are on the horizon! Warner Bros. Discovery plans to separate into two publicly traded companies by mid-2026. This transition offers a unique opportunity to lay the foundation at one of the world’s premier entertainment brands.
How We Get Things Done
At WBD, our guiding principles shape our culture and how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
We embrace the opportunity to build a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we are committed to considering qualified candidates based on merit, regardless of background. If you require adjustments during the application process, we are here to support you.
Join us at Warner Bros. Discovery, where your career can truly take flight!