Aftersales Support Assistant - Ayr Join our team at Craig Tara located on the spectacular coast of West Scotland with its sandy beaches and beautiful mountains of Arran across the sea. Dunure Road, Ayr KA7 4LB GBR Job Details Position: Aftersales Support Assistant Type: Part-Time / Seasonal - working 16 hours, Mondays and Fridays Pay Rates: Up to 12.21 per hour depending on age We are looking for a detail-oriented Aftersales Support Assistant to join our team in delivering an exceptional experience to our holiday home customers. This role plays a vital part in the presentation and final delivery of our holiday homes, ensuring each unit is immaculately cleaned, dressed, and ready for handover to its new owner. Key Responsibilities - Clean and prepare holiday homes to a high standard before handover. - Dress and stage homes with soft furnishings, d cor, and essentials to enhance visual appeal. - Conduct handovers to new owners, walking them through the features and ensuring a warm, professional welcome. - Liaise with the sales and maintenance teams to ensure homes are ready on time. - Carry out basic checks to ensure homes are safe, clean, and fully functional. - Assist with minor snagging tasks and coordinate any additional aftersales support as needed. Requirements - A proactive and reliable team player with excellent attention to detail. - Good communication skills and a friendly, customer-first attitude. - Comfortable working independently and managing a varied workload. - Experience in housekeeping, cleaning, property staging, or customer service is an advantage. What We Offer - Attractive pay with overtime opportunities. - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk