Overview
Role: Senior Technology Contract Manager - Software
Contract: Permanent
Shift pattern: Full Time
Location: Nottingham - Support Office
Recruitment Partner: Matthew Nelligan
The Senior Technology Contract Manager for software, will play a pivotal role in a newly established function responsible for overseeing all technology contracts within the organization. This position ensures that the business maximises value from software agreements, drives cost efficiencies through strategic negotiation, and maintains compliance with contractual obligations. You will collaborate closely with IT service owners, Procurement, and Legal teams to align technology requirements with optimal commercial outcomes. Reporting to the Head of Asset & Contract Management, this role will lead a small team.
Key Responsibilities
* Contract Management & Negotiation — Lead negotiations with software vendors to secure favorable terms, pricing, and conditions; Review, draft, and manage software contracts, ensuring alignment with business objectives and compliance requirements; Maintain a comprehensive repository of software agreements and monitor renewal timelines.
* Vendor & Stakeholder Engagement — Build strong relationships with key software vendors and internal stakeholders; Partner with IT service owners to understand technology requirements and translate them into effective contractual solutions; Act as the primary point of contact for contractual escalations and dispute resolution.
* Governance & Compliance — Ensure adherence to contractual obligations, licensing terms, and regulatory requirements; Implement best practices for software contract governance and risk management; Support audits and internal reviews related to software licensing and compliance.
* Financial Optimization — Identify opportunities for cost savings and value optimization across software portfolios; Analyze spend patterns and recommend strategies for consolidation, renegotiation, or alternative sourcing.
* Team Leadership — Manage and develop a small team. Foster a culture of collaboration, continuous improvement, and professional development within the team.
Essential Knowledge, Skills & Experience
* Extensive experience in software contract management and negotiation within a large, complex organization.
* Deep understanding of software licensing models (e.g., SaaS, perpetual, subscription) and deal structures.
* Strong knowledge of major software vendors and market trends.
* Familiarity with contractual language, legal terms, and risk mitigation strategies.
* Proven ability to deliver cost efficiencies and optimize vendor relationships.
* Excellent stakeholder management and influencing skills.
Desirable
* Experience working in retail or technology-driven environments.
* Knowledge of IT service management and software asset management principles.
* Professional certifications (e.g., ITIL, SAM, or contract management qualifications).
Behaviours
* Commercially Astute – Demonstrates strong business acumen and a focus on value creation.
* Collaborative – Works effectively across functions and builds trusted relationships.
* Analytical & Detail-Oriented – Applies critical thinking to complex contractual and financial scenarios.
* Proactive & Results-Driven – Takes initiative and delivers outcomes in a fast-paced environment.
* Leadership – Inspires and develops team members while maintaining accountability for performance.
Our Benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you — find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's Next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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