Office Administrator
Location: Bridge End Industrial Estate, Egremont, Cumbria
Company: Cumberland Windows
About Us
Cumberland Windows (est 1989) is a trusted local business providing high-quality window, door and conservatory installations across West Cumbria. We pride ourselves on excellent customer service, reliable workmanship, and a friendly, supportive working environment.
Role Overview
We are looking for a highly organised and proactive Office Administrator to join our team. This role is ideal for someone with strong communication skills, excellent attention to detail, and the ability to manage a variety of administrative tasks efficiently.
Key Responsibilities
* Answering phone calls, taking accurate messages, and directing queries appropriately
* Monitoring and responding to emails in a timely manner
* Checking and following up on online enquiries
* Maintaining accurate filing systems (both physical and digital)
* Taking card payments from customers
* Typing and preparing quotation letters and other correspondence
* Processing and paying invoices and suppliers
* Managing customer reviews – sending invitations to leave feedback and responding with thanks when received
Skills & Experience Required
* Previous experience in an administrative or office-based role
* Confident telephone manner and strong customer service skills
* Good IT skills, including Microsoft Office (Word, Excel, Outlook)
* Ability to manage multiple tasks and work to deadlines
* High level of accuracy and attention to detail
* Friendly and professional approach
Working Hours & Benefits
* 9am to 3pm (with flexible options) Monday - Friday
* Salary £13.50 to £14.50 (depending on experience)
* Supportive team environment with training provided
* Opportunity to be part of a reputable, well-established local business
How to Apply
To apply, please send your CV and a brief covering letter to Mrs Sarah Needham or drop it off at our office at:
Cumberland Windows - Unit 5
Bridge End Industrial Estate
Egremont, Cumbria, CA22 2RD
Job Type: Part-time
Pay: £13.50-£14.50 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* Flexitime
* On-site parking
Ability to commute/relocate:
* Egremont CA22 2RD: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (preferred)
Experience:
* Office based: 1 year (preferred)
Language:
* English (required)
Location:
* Egremont CA22 2RD (preferred)
Work Location: In person
Application deadline: 31/08/2025