Duty Manager - Extra Care | ICare GB Ltd
Location: Lytham St Anne's, Lancashire, United Kingdom
Salary: £12.71 per Hour
Employment Type: Part-time, Permanent
Working Hours: Monday, Saturday & Sundays, 4:00pm - 9:00pm
About ICare GB Ltd
At ICare GB Ltd, we are dedicated to delivering outstanding care and support services within the Health, Nursing & Social Care sectors. Our commitment to excellence and compassionate care ensures that our service users live fulfilling and dignified lives. We are currently seeking a motivated and experienced Duty Manager to join our Extra Care team in Lytham St Anne's.
Role Overview
As a Duty Manager - Extra Care, you will play a crucial role in ensuring the smooth and effective running of our care services. You will lead and support your team to deliver high-quality care that meets regulatory standards and promotes the well‑being and independence of our residents. This is a rewarding part‑time, permanent position ideal for someone passionate about making a real difference in people’s lives.
Key Responsibilities
* Lead and manage the day‑to‑day operations of the Extra Care service, ensuring compliance with organisational policies and regulatory requirements.
* Support and supervise care staff, providing guidance, coaching, and encouragement to maintain high standards of care and professionalism.
* Ensure the health, safety, and welfare of all residents and staff by maintaining a safe and supportive environment.
* Coordinate care plans and liaise with healthcare professionals, residents, and families to ensure personalised and effective care delivery.
* Manage staffing rotas, monitor attendance, and address any performance or conduct issues promptly and fairly.
* Respond to and resolve any incidents or emergencies efficiently and compassionately.
* Maintain accurate records and reports, including incident logs, care documentation, and regulatory compliance paperwork.
* Promote a positive and inclusive culture that empowers residents and staff alike.
Qualifications And Experience
* Previous experience in a supervisory or managerial role within Health, Nursing or Social Care, ideally in an Extra Care or similar setting.
* Relevant qualifications such as Level 5 Diploma in Leadership for Health and Social Care or equivalent are preferred.
* Strong knowledge of health and safety regulations, safeguarding procedures, and care quality standards (CQC).
* Excellent communication, organisational, and problem‑solving skills.
* Ability to lead by example, motivate a team, and work collaboratively across multidisciplinary teams.
* Compassionate, patient‑centred approach with a genuine commitment to improving the quality of life for service users.
* Flexibility to work part‑time hours that may include some evenings and weekends.
Benefits
* Competitive hourly rate of £12.71
* Part-time permanent contract offering work‑life balance
* Comprehensive induction and ongoing training opportunitiesSupportive management and team environment
* Access to employee assistance programmes and wellbeing initiatives
* Opportunity to make a meaningful impact within the community
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