Are you highly organised, tech-savvy and passionate about delivering excellent customer service? DN Colleges Group is looking for a proactive Helpdesk Administrator to join our Estates team. This is a key role supporting the Buildings Manager and Contracts & Compliance Manager in delivering a professional and efficient helpdesk and administrative service across the College.
You’ll be at the heart of our Estates operations, helping to manage data, streamline processes, and ensure compliance and service standards are met.
'This is a Fixed Term role up to 14 months - Maternity Cover'
Manage the Estates helpdesk system, prioritising and assigning jobs.
Maintain data quality and support compliance reporting.
Assist with general administration including finance, maintenance and facilities.
Generate helpdesk reports and support KPI analysis for service improvement.
Level 3 qualification in a relevant discipline or equivalent experience in estates/facilities/education.
GCSE English and Maths at grade C/4 or above.
Proficient in Microsoft Office, especially Excel.
Competitive salary
~30 Bookable annual leave days, bank holidays, and 2 weeks off at Christmas.
~ Professional development opportunities.
~ Access to same-day GP appointments, high street discounts, discounted hair and beauty treatments, electric car scheme.
~ On-site gym & florist (site dependent).
~ Access to our In-house Food Hall & Coffee Shops.
As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Closing date: 5th January
For further information or an informal chat about the role, please contact staff.North Lindsey College has been a key training provider in Scunthorpe for over 60 years, helping thousands of people throughout the years to go on to achieve their dreams.
We offer post-16 study programmes, apprenticeships, traineeships, part-time short courses and Higher Education programmes.
Across all of our provision we work closely with employers across every sector in this region and further afield, to help you gain the skills you need to progress into your chosen career.
All employees at DN Colleges Group enjoy a generous annual leave allowance, as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks, no longer than 3 weeks, to enjoy a healthy work life balance.
We have an increasing number of provisions exclusive to our employees, designed to help you stay at your best or to assist and provide support when you need it.
Generous annual leave
2 weeks off at Christmas
Electric car scheme
Vivup – Employee Wellbeing and Benefits platform
This could include health visitors, financial advisers, or physio specialists.
Cycle to Work and Electric car scheme
Free Eye Care Vouchers
Discounted Hair and Beauty services
Online access to Remploy which is our 24/7 confidential mental health and counselling resource.
The LET’s Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft.