Join Our Front of House Team at Bradford Theatres
We are looking to expand our casual workforce at the King’s Hall and Winter Garden in Ilkley. If you have experience working face-to-face with the public and possess excellent communication skills, we want to hear from you!
Position Details
* Role: Casual Front of House Staff
* Department: Sport and Culture
* Grade: BECTU Grade 5: £10.42 per hour
* Location: King’s Hall and Winter Garden, Ilkley
* Hours: As and when required, including evenings, weekends, and bank holidays
Candidate Requirements
* Must be 18 years or over and eligible to work in the UK with appropriate documentation
* Excellent command of spoken and written English
* Experience in customer service and working in a public-facing role
* Enthusiastic and committed to delivering high standards of customer service
* Ability to work independently and as part of a team
Key Responsibilities
* Monitoring audience behavior to ensure safety and security
* Maximizing sales of ice creams and merchandise, including handling till transactions and stock control
* Checking tickets accurately for show details
* Providing information about upcoming shows and events
* Ensuring the hygiene and cleanliness of Front of House areas according to Covid-19 guidelines
* Wearing provided staff uniform and PPE as required
Our venue hosts a variety of shows, comedians, and events, with a capacity of 550. We are conveniently located near Ilkley Train Station. If you are enthusiastic, reliable, and eager to provide excellent customer service, we encourage you to apply.
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