Job Description
Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
The Director of International Development assumes the responsibility of the Business Development and the franchise management of our JV partners. The Director supports the effort to create a best-in-class franchise system by assisting with the strategic planning for the Krispy Kreme brand, facilitation of M&A Transaction and growing the brand footprint through Development Agreements with new and existing franchisees. This includes managing day-to-day franchising cases, facilitating M&A transactions between franchisees, sourcing new franchisees, building a bench of potential future franchisees and structuring and negotiating multi-year development agreements. This role leads the financial modeling, diligence and internal approval process, transaction negotiation and creation of effective marketing resources to increase franchisee interest. They work with the global teams based in Charlotte and our JV partners in France, Spain and Brazil to ensure that day to day operations are executed as per the brand standards. The candidate will also be responsible for creating the strategic plan for the market and ensuring the team is successfully executing against the plan.
***QUALIFIED CANDIDATES MUST BE CURRENTLY BASED IN THE LONDON AREA, UK MARKET***
A TASTE OF WHAT YOU'LL BE DOING:
Business Development:
* Work closely with business unit leaders in developing and executing development and expansion strategy for long-term growth of the Krispy Kreme brand
* Market the expansion opportunity externally and attract the highest quality prospective franchisees
* Build and lead financial models, outputs and scenarios for diligence and deal structuring
* Conduct due diligence on prospective franchisees, including in-person Discovery Days with prospective franchisees
* Negotiation of development agreements with prospective franchisees
* Liaise between Development, Franchising and Field teams to gather necessary insights to drive negotiations
* Develop and deliver presentations both internally and externally to executive level leadership
JV Management:
* Create strategic plan for each JV partner that is aligned to the brand strategic framework and work collaboratively with the partner to drive the execution of the plan
* Support on the implementation of critical business levers such as home delivery and DFD
* Responsible for the project management of the new unit pipeline, identify critical milestones and deliverables and track progress to ensure results
* Review and approve all new and relocation sites. Track and forecast agreed upon asset actions and timing (new, relocations/rebuilds, and remodels)
* Pro-actively identify profit improvement levers and define action plans (ie: supply, logistics, labor scheduling, G&A, CAPEX)
* Work alongside the Global Marketing Team to ensure strong opening campaigns and subsequent LTO promotions.
* Guide partners through in-depth data analysis and best practices across the globe
* Provide an operational insight to drive top class results
* Main points of contact: global function leads, JV partner function heads
YOUR RECIPE FOR SUCCESS:
* Bachelor's degree required
* Minimum of 7 years of relevant experience
* Strong communication skills — ability to collaborate with all functions; to build close relationships with internal and external partners of any background; and engage with senior stakeholders
* Advanced attention to detail, problem-solving and project management skills with analytical capabilities and structured thinking, creating strong decision-making ability
* Honesty, high integrity, personal accountability and a passion for the success of the brand, the team, and personal career growth
* A performance-focused, results-oriented approach – you’ll have a strong work ethic and a determination to achieve success.
* Strong ownership mentality and exceptional levels of self-motivation, ambition, and entrepreneurial spirit
* PC literate; Microsoft Office suite
* Fluent in English and Spanish
*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.