Exciting things are happening at Dudley Building Society! While other banks and building societies are retreating from the high street, we're boldly moving in the opposite direction
expanding our network and bringing banking back to the heart of the community.
As part of our ambitious growth plans, we're opening a brand-new branch in Bromsgrove.
That's why we're on the lookout for a passionate, driven, and experienced Branch Manager to lead the change, build strong local connections, and grow a loyal customer base from the ground up.
Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Branch teams.
Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Branch Manager to join us.
As a Branch Manager at the Society, you'll quickly become one of the experts our members need.
You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life.
Investigating emotive and complex customer and client queries, concerns, and complaints related to an extensive range of products and services.
Managing day-to-day operations, including compliance with regulatory requirements.
About you To be one of our next Retail Branch Managers, we need you to be: Passionate about providing strong customer solutions -you'll be part of the team who does this most! Curious about our future, our members, our data; Flexible to go where our members need you most.
In Return In return for providing a passionate and specialist service to our customers we offer: 35 hours a week contract Salary up to £30,300 per year Basic holiday of 30 days Bank holidays Moments that matter days (Think birthdays, weddings time off for getting the keys to a new house or welcoming a grandchild!) Pension contribution of up to 8% of salary Life assurance 4x salary Full Private Medical Insurance Healthcare plan covering some of those day-to-day health bills like your dental and optical bills Great career opportunities Diversity and Inclusion Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be.