Soft Services Supervisor
We are looking for a Soft Services Supervisor to deliver excellent service standards, meet SLA agreements, and manage a cleaning team across multiple client sites.
Contract: Permanent
Type: Part-Time
Hours: 20 hours per week
Shift Pattern: 05:30 – 09:30am (Monday – Friday)
Pay: £14.10 per hour
Location: Weston Road, Stafford, Staffordshire, ST18 0YY
Role Responsibilities
* Maintaining a professional image and complying with all Mitie policies & procedures
* Manage a cleaning team, including recruitment, training, and development
* Deliver routine planned and periodic cleaning to a high standard
* Ensure staff follow task schedules and Health & Safety procedures
* Monitor cleanliness standards, distribute uniforms, and manage stock levels
* Handle issues professionally and elevate to line manager when needed
* Flexibility & willingness to complete any other reasonable management, client or customer requests
What We're Looking For
* Previous supervisory or Team Leader experience
* Strong communication skills and professional attitude
* Ability to work independently and to a schedule
* Reliable, hardworking, and committed to service excellence
* Willingness to support continuous improvement in service delivery
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments during the recruitment process, please let us know.
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