Overview
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
Applicants must hold a full, valid UK driving licence which must include the D1 vehicle category, which allows you to drive vehicles with certain specifications.
Responsibilities
* Security and searches at the gate
* Managing deliveries
* Supervising visitors
* Monitoring phone calls and CCTV
* Carrying out desk duties and physical tasks such as lifting, carrying and escorting vehicles across the prison grounds
Requirements
* No formal qualifications required; good communicator and ability to remain calm under pressure
* High level of judgement, common sense and teamwork
* Willingness to work a variety of shifts, including weekends and nights
* Full, valid UK driving licence with D1 category (as applicable)
What You Can Expect From Us
You’ll be given great training and opportunities for progression and development.
Benefits and Additional Pay Elements
* Annual leave: 25 days on appointment, increasing to 30 days after 10 years’ service (pro‑rata)
* 9 days of bank, public and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Access to the Civil Service pension scheme
* Season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme
Career Progression
The OSG role can provide opportunities to move into other prison jobs, including the OSG to Prison Officer conversion scheme.
#J-18808-Ljbffr