Join to apply for the Inbound Sales Advisor role at Hockey Moves International R
Customer Service Advisors required for a Loughborough based, market leading organisation within telecommunications. This role is temporary with a view to permanent after 12 weeks.
Key details
* Uncapped commission available
* Temp to Perm Opportunity at 12 weeks
* Training: 2 weeks, 09:00 – 17:30, Monday to Friday
* Hours: Monday to Friday (09:00–19:30 shift range, 8-hour shift)
* 1 in every 2 Saturdays: 09:00–17:30
Job Role
* Managing inbound calls to the business from clients / customers requests.
* Working towards and aiming to exceed sales expectations.
* Helping the customer understand the different handsets, deals and network providers on offer.
* Ensuring the customer has the best possible sales journey by giving great advice and all available options.
* Building relationships with customers to convert a one-time customer into a repeat customer.
* Delivering a consistent call flow, giving the customer confidence in the information provided.
* Maximising up selling opportunities whilst ensuring the customer has an informed choice.
* Uncapped Commission Structure
Key Skills
* Commitment to providing great service
* Customer Service experience, ideally within a Contact Centre
* Excellent communication skills
* Remain positive and enthusiastic during every customer contact
* Experience of working towards targets
* An interest in technology
* Consistently provide a high level of service
* IT skills
This role is subject to a clean DBS; it is imperative that each applicant provides support to the process.
Notified updates: LNKD1_UKTJ
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Consumer & B2C Services
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