Continuity Manager
An exciting opportunity has arisen for a Continuity Manager to play a key role in supporting weekend operations within a fast-paced fresh produce environment. This role is critical in ensuring high service levels to customers and growers, maintaining stock integrity, and enabling efficient, cost-effective order fulfilment across multiple sites.
Reporting into the Head of Operations, the Continuity Manager will act as a central point of coordination over weekends, bringing together planning, data analysis, logistics insight and clear communication to ensure smooth operational continuity into the following week.
Key Responsibilities
* Partner with commercial and operational teams to understand product positions, risks and opportunities ahead of weekend trading
* Oversee daily orders to maintain optimal stock levels and fair customer service across all sites
* Allocate orders to maximise packhouse and transport efficiency while minimising cost
* Review and challenge grower forecasts and logistics plans to mitigate stock and residency risks
* Coordinate inbound logistics information for imported product where required
* Lead and contribute to weekend planning discussions, including scenario planning and risk mitigation
* Provide clear, confident communication across multiple channels with internal and external stakeholders
* Order & Performance Oversight
* Support order allocation decisions in the best interests of the business
* Remove blockers to ensure timely dispatch of orders
* Maintain forward-looking demand and order tracking tools
* Produce daily summaries covering stock positions, picks versus sales, and over/unders
* Make data-driven recommendations to Sales, Operations and Commercial teams on order management and allocation
* Oversee weekend additions of export and specialist orders, ensuring documentation is prepared accurately and on time
* Ensure adherence to agreed service level and quality splits
Supply, Logistics & Efficiency
* Maintain understanding of packhouse approvals, capabilities and capacities
* Apply best-practice efficiency principles across seasons (e.g. pallet optimisation, load efficiencies, programming thresholds)
* Support the delivery of tangible cost savings across packing and transport
* Contribute to KPI tracking and continuous improvement of allocation and logistics efficiency
Skills & Experience
* Strong analytical skills with confidence using Microsoft Excel
* Proficient in Microsoft Word and Outlook
* Highly organised, self-motivated and able to work independently
* Excellent communication skills with the confidence to manage demanding stakeholders
* Comfortable working to tight, time-critical deadlines
* Able to balance autonomy with collaborative teamwork
This role would suit someone who thrives on responsibility, enjoys problem-solving in real time, and can bring clarity and structure to complex weekend operations.
* FTC 1 Year
* Must have a driving Licence
* Wednesday through Sunday with one day in the office (Hertfordshire)
* Salary circa £40K plus
6024IR