Sales Administrator Join our dynamic team in the Logistics department, where we drive efficiency and excellence in technology sales operations. We are committed to delivering exceptional service and fostering a collaborative, innovative work environment. Job Purpose The Sales Administrator supports the technology sales function by managing administrative, operational, and data-driven tasks. This role ensures accurate processing of quotes, renewals, and customer requests, while maintaining high-quality CRM data to enable strong forecasting and pipeline visibility. Responsibilities * Prepare and issue sales quotations, statements of work, licensing agreements, cloud service renewals, and contract documentation. * Process new orders, upgrades, renewals, and subscription changes within the CRM/ERP system. Maintain accurate customer and product data, including licensing, serial numbers, contract terms, and renewal dates. * Support the onboarding of new customers by coordinating with technical, support, and provisioning teams. * Administer Disaster Recovery Tests: book customer tests, schedule resources, manage the customer experience onsite, and issue post-test documentation. * Handle office administration tasks: issue access cards and WiFi codes, distribute incoming post, and order stationery and other consumables. Requirements Skills & Competencies Essential * Strong understanding of ERP software and general digital workflows. * High level of accuracy and attention to detail, especially in data entry and document management. * Excellent communication skills when working with customers, sales teams, technical departments, and partners. * Ability to work efficiently in a fast-paced, technology-driven environment. * Strong proficiency in Microsoft Office. Desirable * Experience with subscription management systems, cloud licensing platforms, or ERP tools (e.g., NetSuite, SAP, ConnectWise). * Knowledge of basic IT terminology, such as cloud services, cybersecurity, networking, or hardware components. Experience & Qualifications Essential * Proven experience in an administrative, operational, or sales support role. * Familiarity with digital sales processes, ERP systems, and customer communications. Desirable * Previous experience in the IT, software, telecoms, or technology services sector. * Formal qualifications in business administration, IT, or related fields. * Experience supporting sales of SaaS products, managed services, hardware, or cloud platforms. Personal Attributes * Highly organized, reliable, and capable of managing multiple tasks simultaneously. * Analytical mindset with strong problem-solving ability. * Comfortable working with data and technology platforms. * Collaborative and confident when engaging with both technical and commercial stakeholders. * Customer-focused with a professional and proactive attitude. Key Performance Indicators (KPIs) * Accuracy of order processing and contract documentation. * CRM/ERP data integrity and timely maintenance of sales records. * Quality and speed of customer communication. * Effectiveness of internal coordination with technical and sales teams. * Contribution to improved data quality and workflow efficiency. How to Apply