IT Support Analyst, Onsite, £22 p/h InsideIR35:We are seeking an It Support Analyst to join an exciting client's team on a temporary basis for a 3-month contract. We are looking for candidates with a strong background in IT customer service and first line support, looking to advance their career in an exciting environment.Key Responsibilities:
1. Responsible for day-to-day IT support
2. Working on a busy helpdesk, owning and managing calls
3. Working under SLAs
4. Providing excellent customer service
5. Effective management of incidents and service requests
Essential Skills Required:
6. Previous IT support work experience
7. ITIL knowledge
8. Strong Infrastructure knowledge
9. Experience with hardware and applications
10. Customer service skills
11. Goodmunication skills