Supported Housing Officer
Permanent
£33,500
37.5 hours per week
North West and Yorkshire
Hamilton Woods are currently recruiting for a Supported Housing Officer to support tenants with mental health and learning disabilities to maintain their tenancies, on a permanent basis. The role can require dispersed properties across Liverpool, Warrington, Manchester, Leeds, York and Hull.
Duties and Responsibilities of the Supported Housing Officer:
* Delivering a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice.
* Supporting residents with the completion of welfare and benefit-related documentation.
* Working closely with operational teams and support services regarding tenancy start dates, terminations and transfers.
* Preparing tenancy documentation and resident welcome information.
* Providing relevant arrears and account information to income teams to support debt resolution processes.
* Offering guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters.
* Reviewing support needs and risk assessments to ensure housing management responsibilities are delivered effectively.
Essential Requirements of the Supported Housing Officer:
1. Enha...