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Overview:
Job Profile: Client Advisor
Location: Boutique
Compensation: Salary + Commission, Private healthcare, pension, life cover, uniform allotment, exclusive staff sales, and continuous learning opportunities.
At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.
We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.
Responsibilities:
MAIN MISSIONS:
A TAG HEUER CLIENT ADVISOR IS…
… A TAG HEUER AMBASSADOR
/ Ensures an outstanding service is offered to all visitors in store
/ Embodies the TAG Heuer's brand values and acts as a passionate Brand
Ambassador in and outside the boutique, especially at events
/ Ensures that grooming, attitudes, and Visual Merchandising meet luxury
standards and internal guidelines
… A CLIENT DEVELOPMENT SPECIALIST
/ Develop long-term relationships with clients
/ Follows collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments…)
/ Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way
…A PERFORMANCE-DRIVEN SALES EXPERT
/ Stays updated on the watch industry and local market competitive
Environment
LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.
Qualifications:
PROFILE WANTED
/ Creative business driver, results-oriented
/ Excellent interpersonal, communication and presentation skills
/ Client-centric mindset, focused on recruiting new clients and growing the active client base
/ Agile, able to multi-task in a fast-paced environment