Overview
The post holder will provide a comprehensive administrative and business support to the departments within the Rehabilitation Services.
To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.
Ensure all processes are completed timely, accurately and identified information systems are updated to agreed standards.
To support clinicians within the service with identified administration tasks.
Produce a range of correspondence, ensuring all documents are accurate and produced to a high standard.
On a daily basis, make and receive telephone calls to/from patients, staff and people from outside organisations ensuring any actions are dealt with appropriately.
Liaise with staff groups to arrange clinical investigations or procedures. Ensure any results required are available and elevate any issues to avoid delays in the patient pathway.
Participate within the patient pathway ensuring information about care is clearly communicated to the correct clinical teams.
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
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