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Administrative assistant

Newcastle Upon Tyne (Tyne and Wear)
Atlas Recruitment Group Ltd
Administrative assistant
Posted: 3h ago
Offer description

🚀 Customer Services Executive – Hybrid (Polegate) – £24k-£25.5k


Atlas Recruitment Group is looking for a Customer Services Executive with advanced admin skills to join a global, professional team. If you thrive on delivering excellent customer service and love keeping operations running smoothly, this could be your next role!


What you’ll do:

* Provide exceptional customer support and manage requests/issues efficiently.
* Input and maintain accurate data in service management systems.
* Schedule and allocate engineers’ work while monitoring KPIs and SLAs.
* Handle dispatch, travel arrangements, and logistics.
* Liaise with engineers and provide phone support in the field.


What we’re looking for:

* Full, clean driving licence.
* Strong Excel and administrative skills.
* Outstanding customer service mindset.


The perks:

* Hybrid role (once fully trained) – Office based in Polegate.
* Permanent, Mon-Fri, 37.5 hrs/week (8:30–17:00 or 9:00–17:30).
* Competitive salary: £24k–£25.5k.


Join a company where your organisational skills, attention to detail, and proactive approach will make a real impact.


Apply today and take your career to the next level!

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