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Guest Services Team Member plus, taunton
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Client:
Butlin's
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Description
About the Role
‘Getting Stuck In’ is one of our key values, and we’re looking for new Team Members who love doing just that!
We are seeking new team members to join us as Guest Services Team Member Plus. In this role, you will work on Mondays and Fridays, cleaning our accommodation and delivering excellent service to our guests during their holiday. You will assist guests in enhancing their stay by providing advice on our products and local area.
Our goal is to make our guests' holidays fun and memorable. If issues arise, you will use your empathy and problem-solving skills to understand and resolve guest concerns, logging jobs and feedback for follow-up. You will also be involved in managing the check-in experience and assisting guests face-to-face with any needs.
Live-in accommodation is available for this role.
Key Responsibilities
We seek fast-paced, motivated individuals who love to get involved and learn. Excellent communication skills and a passion for helping people are essential. Being a team player and confident in using computer systems for logging jobs and feedback is a must. We provide comprehensive training to help you develop your skills across all relevant areas.
Every day offers new experiences working with diverse team members and guests.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve delighted guests with action-packed family breaks and adult-only events like Big Weekenders.
Our culture is one of our greatest strengths, emphasizing our three core values. If you want a role where you create smiles, get stuck in, and work in a caring team environment, this could be the perfect opportunity for you.
Join us at Butlin’s during this exciting time and become part of our vibrant team!
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