We are excited to be hiring for a Product Manager - North America. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our North America portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life.
The Job:
* Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development.
* Create and deliver detailed itineraries and tour information, setting clear customer expectations.
* Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom.
* Secure competitive rates and unique offerings with suppliers, maintaining service agreements.
* Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins.
* Manage tour capacity to meet demand levels, while achieving trip-fill targets.
* Forge exclusive partnerships to boost destination growth.
* Cultivate a respected and innovative product range, targeting specific market needs.
* Handle all budgeting, costing, and financial management for destination tours.
* Research and develop new marketable ideas.
* Leverage feedback to improve and innovate product offerings.
* Stay ahead of industry trends to inform strategic planning.
* Evaluate sale...