German Speaking Sales Support
Location : Preston PR2 9LJ
Hours: 39.5 hours per week
Salary: Circa 30,000 p.a., depending on experience
About the Company
Our client is a leading manufacturer of moulded plastic products, operating in vehicle, fire, and environmental safety markets. They are a market leader in several European countries and ship to over 60 countries worldwide. Operating from a 4-acre manufacturing site in Preston, Lancashire, and a 3.7-acre distribution site nearby, the group employs around 155 people. They also have a subsidiary in Seclin, France, employing 17 staff. Group turnover is approximately £22m.
They are seeking a fluent German-speaking Sales Support professional to provide comprehensive support to their field-based sales team and manage day-to-day communication with their German customer base. This is a varied and dynamic role, combining customer service, sales administration, pricing analysis, and cross-department collaboration.
What's in it for you
33 days holiday per year (plus option to purchase up to 4 additional days with service)
Hybrid and flexible working pattern
Pension scheme
Car parking, tea & coffee
Private healthcare
Recognition scheme
Death in service scheme (7x salary)
Occupational Health service
Experience & Skills
Essential
Experience in a customer-facing role
Experience working within a team environment
Telephone-based customer support experience
Data entry and administrative experience
Desirable
Experience supporting international customers
Manufacturing sector experience
Sales reporting and data analysis experience
Your Responsibilities
Act as the key point of contact for German accounts and warehouse partners
Handle customer enquiries (phone and email) regarding products, pricing, availability, and transport
Process customer orders, raise proformas, and generate quotations
Prepare sales reports, pricing analysis, and customer data
Support pricing activities, including price comparisons and price list compilation
Proofread and review German-language materials
Manage website enquiries and direct them to the appropriate distributor or account manager
Liaise closely with multiple departments across the business
Attend trade exhibitions in the UK and abroad (time off in lieu for weekend work)
Ensure German customers consistently receive exceptional service
Abide by Company Safety, Health, Environment & Quality (SHEQ) policies
Our client is certified to ISO 14001 (Environmental), 9001 (Quality) and 450001 (H&S Management systems).
What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!
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