An exciting new opportunity is available to join my clients established IT Team, supporting Applications across the business. The successful candidate will ideally have experience with Business Central / NAV, or ERP, either working in an IT support role or as a Superuser for a system.
We are looking for a proactive and detail-oriented Application Support Analyst to join our team. This role plays a key part in maintaining the smooth operation of Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers.
While prior experience with our applications is beneficial (e.g., Microsoft 365 / SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest in application support who are eager to learn. Comprehensive onboarding and ongoing training will be provided.
This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed.
Key Responsibilities
Support Ticket Management
Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websi...
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