[Royal Mail]
Job reference 331259
Starting salary: £25,008
Benefits: 25 days annual leave plus bank holidays and a highly competitive pension scheme
Contract: 12-month fixed term contract, full-time 37.5 hours per week
Location: Royal Mail, Pond Street, Sheffield, S98 6HR - hybrid working (3 days in-office)
Play a key role in shaping the future of pay operations at Royal Mail.
We’re growing our Pay Services Team in Sheffield and looking for motivated individuals to help us deliver accurate, efficient, and reliable payroll services. This is your chance to make a real impact by supporting our workforce and ensuring data integrity across our pay operations.
You’ll join a collaborative team of specialists dedicated to maintaining precise employee records and remuneration data. From analysing pay structures and ensuring compliance to resolving queries and supporting reporting and project work, your contribution will help drive operational excellence.
If you're detail-oriented, analytical, and enjoy working with complex data, this could be the perfect next step in your career.
About the role
* Input, maintain, and validate payroll data including salary, overtime, bonuses, Tax/NI, salary sacrifice, pensions, and leave.
* Provide high-quality support to internal teams and stakeholders by interpreting policies and ensuring compliance with legal and procedural requirements.
* Maintain service standards, troubleshoot issues, and escalate where appropriate.
* Contribute to process reviews and identify opportunities for operational improvements.
* Take part in team meetings and development sessions, sharing knowledge and supporting colleagues.
* Take ownership of your professional development and help shape the future of the team.
About you
* Solid experience in Payroll, PAYE, and statutory payments, with strong knowledge of payroll calculations and processing.
* Excellent numerical and analytical skills, with experience handling large datasets and spotting trends or inconsistencies.
* Advanced Excel skills and confidence using data tools and systems.
* Clear, professional communication skills – both written and verbal.
* Proven ability to manage multiple priorities, meet deadlines, and deliver exceptional internal service.
* A collaborative mindset and adaptable approach to evolving business needs.
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Tuesday 11th November 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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