Posted: 13 June
The role
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. What you’ll be doing In this role you will: Complete a range of financial and administrative tasks relating to Direct Payments and service user accounts Review and audit financial records to ensure accuracy and compliance with legislation and council policy Identify discrepancies in payments, invoices and financial records and resolve queries efficiently and sensitively Maintain accurate records in line with data protection and security standards Liaise with internal teams, external organisations and service users regarding financial queries Respond to enquiries via telephone, email and written correspondence Support reviews of ongoing direct payments Contribute to improving processes and identifying areas for service. This is a fast-paced role requiring strong attention to detail and the ability to prioritise effectively.
