Overview
Service Advisor
Croydon Dealership, CR5
£32,2200 pa + bonus
Mon – Fri 8am to 6pm
1-in-3 Saturdays 8am to 12.30pm
About Renault Croydon
Renault Croydon seeks an experienced Automotive Service Advisor to join our Aftersales team on a maternity cover for 12 months as a fixed term contract. The role will be based at our dealership in Coulsdon, CR5. Previous dealership service advisor experience is essential for this role.
Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia and Alpine. We are Renault’s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault.
Responsibilities
* Deliver high levels of customer service, advise on cost and timescale, arrange courtesy cars, liaise with Technicians, keep customers informed of progress and gain authority for extra work and invoicing.
* Promote products and services confidently and accurately book appointments and finalise costs for customers who visit the dealership to have their vehicle serviced.
* Coordinate with colleagues and ensure smooth service operations throughout the day.
* Occasional movement of customer and courtesy cars as required.
Qualifications
* A solid track record as a dealership service advisor, service booking advisor or service receptionist.
* Experience with Kerridge, ADP Autoline or CDK Drive will be prioritised.
* Full UK driving licence is required.
Remuneration & Benefits
In return we offer our Service Advisor a flexible basic salary starting from £32,220 per annum plus monthly Service Advisor bonus scheme, OTE £38,664pa.
* Fringe benefits include 25 days annual leave + 8 bank holidays
* Pension scheme, staff discounts on products and services
* Subsidised car option after 3 months’ service (loan plan scheme)
* Superb career opportunities Group-wide
How to Apply
To be considered for this vacancy, please reply including your latest CV and a brief covering letter.
PLEASE NOTE: due to the high number of responses received, regretfully we are only able to respond to successful applicants. A member of the Recruitment Team will contact successful candidates shortly.
No Agencies please.
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