Job Description
🚀 We’re Hiring: Business Systems Support Analyst
📍 UK-Based | 💰 £35,000 per year
Are you passionate about making systems run smoother and smarter? We’re on the lookout for a Business Systems Support Analyst with hands-on experience in Microsoft Dynamics 365 Business Central to join our growing team.
You’ll be the go-to person for Business Central support—ensuring everything runs efficiently while collaborating with IT, finance, and operations teams. If you're proactive, detail-oriented, and excited about optimizing systems and processes, we want to hear from you.
🔧 What You’ll Be Doing:
* Provide 1st and 2nd line support for Microsoft Dynamics 365 Business Central (BC)—from troubleshooting user issues to managing data, permissions, and configuration.
* Support multiple UK-based entities and locations.
* Manage and track support tickets through the internal helpdesk.
* Work cross-functionally with teams (finance, operations, etc.) to understand needs and deliver smart solutions.
* Assist in system configuration, testing, deployment, and documentation.
* Deliver training and onboarding for new users—ensuring best practices are followed.
* Support integrations with other platforms (e.g. Power Platform, third-party extensions).
* Liaise with external vendors or Microsoft partners for escalated issues.
* Participate in testing and validating updates and enhancements.
* Identify opportunities for automation and continuous improvement.
🎯 What You’ll Bring:
* Proven experience supporting Microsoft Dynamics 365 Business Central or a similar ERP system.
* Strong problem-solving skills and a service-oriented mindset.
* Excellent communication and documentation skills.
* A team player attitude with the ability to work independently when needed.
💡 Why Join Us?
This is your chance to make a real impact on how our systems support business success. You’ll be part of a collaborative, forward-thinking team that values innovation, autonomy, and continuous learning.
📩 Ready to apply or want to learn more? Drop me a message I'd love to connect!
#Hiring #BusinessAnalyst #BusinessCentral #MicrosoftDynamics365 #ERPJobs #TechCareers #ITSupport #UKJobs