Deputy Delivery Manager, EWOS - Permanent - Full Time (Hybrid)
Salary: c.£65,000 DOE
Location: Base at either St Neots or Lincoln - (Likely 3 days at MASS or Customer sites)
Benefits include: • 25 days annual leave (inclusive of December shutdown) • Buy or sell up to 5 days’ leave • Two pension schemes • Private Medical & Dental Insurance • Life Assurance (4 x salary) • Save and share schemes • Electric/Hybrid car leasing • Cycle to work • Retail discounts • Continuous Professional Development • Annual Wellness Allowance
Why this role matters
For over 40 years, MASS’s Electronic Warfare Operations Support (EWOS) Group has delivered specialist software, services and training that directly support the UK and allied nations’ EW and CEMA capabilities. We operate in a highly trusted, highly secure space, supporting programmes that genuinely shape the future of defence.
This role is a key hire within EWOS. As we continue to grow our products, services and customer base, we’re looking for a Deputy Delivery Manager to act as the operational engine of the group, supporting delivery today while enabling growth tomorrow.
Think of this role as a Deputy Chief of Staff for EWOS: a trusted thought partner to the Head of Delivery & Operations, ensuring that programmes land well, resources are aligned, customers are happy, and opportunities to grow the business don’t get missed.
If you enjoy being at the centre of things with delivery, people, customers and commercial activity, then this is a role where you’ll make a visible, meaningful impact.
What you’ll focus on
At its core, this role is about making delivery work brilliantly at scale.
You’ll support the direction and management of EWOS contracts, programmes and projects, coordinating across EWOS and the wider MASS organisation to make best use of people, associates and subcontractors. You’ll help ensure work is delivered on time, within budget, and to margin (or better), while protecting and enhancing MASS’s reputation with customers.
Alongside delivery, you’ll play an important part in business development, helping grow existing customers, supporting bids and campaigns, and helping translate EWOS capability into new opportunities.
You’ll also deputise for the EWOS Head of Delivery & Operations when required, acting with confidence and credibility across internal and external stakeholders.
Location & working pattern
This role can be based out of either our St Neots HQ or our Lincoln offices, with hybrid working as standard.
In practice, this means roughly 3 days per week on-site and 2 days working from home, balanced with time spent with the EWOS teams, visiting customers or supporting business development activity. Given the nature of the role, visibility matters and we’ll need you to be present where decisions are made, delivery happens, and relationships are built.
You’ll work closely with a diverse, highly capable group of project managers, engineers, scientists, ex-military personnel and commercial colleagues, all operating within secure environments.
How you’ll support us
You’ll be a force multiplier, helping EWOS operate smoothly, today, while setting it up to grow confidently, tomorrow.
* Keeping delivery on track across multiple programmes
* Making sure resources, priorities and plans align
* Helping leaders make informed, timely decisions
* Spotting risks early and helping resolve them pragmatically
* Supporting growth by enabling bids, shaping opportunities and strengthening customer relationships
The invaluable experience you’ll bring, to help us achieve more
We’re expecting that you’ve done a role like this before, or something very close to it, so you’ll be comfortable juggling priorities, stakeholders and competing demands.
Essential experience
* Proven experience in effective resource management and budgetary control
* Strong customer and stakeholder relationship management skills
* Experience supporting or leading delivery at an operational level
* Highly organised, with the ability to prioritise and keep multiple plates spinning
* Eligible to obtain and maintain UK Government Security Check (SC) clearance
Desirable experience
* Line management experience across military and civilian teams
* APMQ or equivalent project management qualification
* Experience of risk and change management
* Exposure to business development or bid support activity
* Existing DV clearance
It would be great if you also bring:
* Experience working in defence, EW, CEMA or other highly regulated environments
* A calm, pragmatic leadership style and the confidence to act as a trusted deputy
Who is MASS?
MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With a strong heritage in defence, we deliver robust solutions into environments where security expertise is essential.
We work in close partnership with our customers, combining deep technical expertise with innovative thinking to deliver agile, resilient solutions that secure advantage and enable digital transformation.
MASS is an equal opportunities employer. We value smart, skilled and motivated people, and in return we offer a supportive, friendly workplace where everyone has the opportunity to make a real impact.
Apply today to see how working for MASS could work for you