Position Description:
At CGI, we know that exceptional workplaces enable exceptional outcomes. As our Office Manager in Nottingham, you will take ownership of creating a safe, efficient and inspiring environment where our teams can thrive. You’ll be central to ensuring smooth day-to-day operations, driving compliance and leading a collaborative facilities team. This role is an opportunity to shape how our people experience CGI every day, by ensuring our offices reflect the same standards of excellence, innovation and care that we bring to our clients. You’ll be empowered to take responsibility, foster creativity and be fully supported as part of a community that values your expertise and leadership.
CGI was recognised in the Sunday Times Best Places to Work List and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This role will require you to be full time onsite in our Nottingham office location.
Your future duties and responsibilities:
In this role, you will take the lead in managing the daily operations of our Nottingham office, ensuring our facilities run smoothly, safely and to the highest standards. You will provide strong leadership to the facilities team, oversee compliance with statutory requirements, and maintain robust contractor relationships. By driving excellence in service delivery, you will create an environment that enables CGI professionals to deliver their best work.
You will also play a key role in fostering collaboration between stakeholders, contractors, and colleagues, ensuring our office remains a well-managed, secure and supportive space. This is an opportunity to demonstrate ownership, apply your expertise and be part of an organisation where your leadership makes a direct impact on the success of our people and our clients.
Key responsibilities include:
•Lead & Innovate: Manage daily facilities operations to ensure a safe and efficient working environment.
•Develop & Deliver: Oversee planned preventative maintenance programmes and statutory compliance.
•Optimise & Automate: Manage compliance and reporting using CAFM (Ethos/Tabs) systems.
•Partner & Collaborate: Act as the key point of communication between clients, contractors and office members.
•Supervise & Support: Lead, mentor, and manage the facilities team, ensuring effective training and development.
•Ensure & Secure: Manage site security rotas and ensure 24/7 coverage across applicable locations.
•Plan & Manage: Oversee staff hours, annual leave and sickness in line with HR policies.
Required qualifications to be successful in this role:
To succeed, you should bring proven experience in office and facilities management within a professional environment, alongside strong leadership and people-management skills. You will be customer-focused, commercially aware, and capable of driving compliance, efficiency, and service excellence in a dynamic corporate setting.
Essential qualifications include:
•Solid experience in office/facilities management within a corporate environment.
•Strong leadership with proven ability to support, develop and mentor teams.
•Effective communication skills with colleagues, contractors and stakeholders.
•Experience managing both soft and hard services contractors.
•Financial management capabilities, including budgeting and cost control.
•Proven ability to deliver customer-focused, high-quality facilities services.
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Skills:
1. Facilities