Band 3
Main area
Porters
Grade
Band 3
Contract
Permanent
Hours
Full time hours per week (Shift Work - Days, Nights, Weekends and Bank Holidays)
Job ref
COR
Site
Royal Berkshire Hospital
Town
Reading
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
24/02/2026 23:59
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community."
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ' Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'.
We are C ompassionate in our thoughts, words and actions
We are A spirational and have a true desire to be dynamic and to innovate
We are R esourceful and responsible in the way we work and live
We are E xcellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job Overview
The Assistant Team Leader leads a team of Porters throughout the hospital on the rostered shift.
The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered.
The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, as required to achieve clinical and facilities requirements.
The role contributes to the operational delivery for the Trust wide portering, mail and waste services and supports in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust's performance requirements are actively supported and delivered with the patient as a customer.
In fulfilling the role Porters will be proactive in working closely with all Trust Care Groups, Directorates, Departments and Team across the Trust and beyond, providing expertise on best practice, effectiveness in portering, mail and waste operational delivery.
Main duties of the job
Be the first line of management control and support to a group of Porters working within the Portering Services.
Provide and assist in the provision of services to a high standard that assist with the effective operation of the hospital organisation where the is patient care.
Develop and maintain good relationships with service users, patient, visitors, staff and managers as well as external organisations providing services to the Trust.
Communicate and act in a positive manner, which will promote the organisation, but maintain standards, being professional and compassionate and caring at all times.
Maintain a high standard of personal dress and uniform, conduct and deportment in keeping with the nature of duties, ensure that all duties carried out will reflect to the credit of the department and the Trust.
Attend statutory and mandatory training and appraisals, to ensure compliance to undertake the role.
Working for our organisation
Join the Royal Berkshire NHS Trust and be part of an organisation that is dedicated to providing outstanding patient care while fostering a supportive and collaborative work environment. At RBH, you'll have the opportunity to grow your career within a forward-thinking trust that values innovation, teamwork, and professional development. We offer diverse roles in our support services, ensuring that every employee can make a meaningful impact on patient outcomes.
If you're passionate about making a difference in healthcare, we'd love for you to be a part of our team
Detailed Job Description And Main Responsibilities
You are responsible for:
Undertaking in a competent and safe manner range of task to the required standards, frequencies and schedules & on an ad hoc basis in line with the Departments policies and procedures. Pay due regard & observe all Health and Safety procedures including minimal handling regulations the appropriate use of PPE and equipment, COSHH Regulations, HTM's and Infection control protocols.
All Patient Movement
Maintaining a clean safe & tidy working environment at all times, switching of unnecessary lights and report any relevant cleaning or Site tidiness issues to the Housekeeping or Estates Departments. Ensuring the following services / duties are carried out which will include but not be limited to:
By the use of general and specialist equipment, transfer patients by trolley/stretcher & wheelchair to and from wards and departments (including mortuary duties), Using the equipment and method of transfer as advised by medical staff to transfer the patient in a safe and secure manner that maintains patients privacy and dignity in line with departmental policies and procedures. Ensuring specialist supporting medical equipment is transferred and erected in a safe manner. Chaperoning and escorting of patients visitors and staff.
Delivery and collection of clinical & non clinical items
Including: furniture, beds trolley, post, records & notes, food trolleys, goods, medical gasses & pharmaceuticals & pathology stores, mattresses, sterile goods, clean and soiled linen, equipment, specimens and other products and goods. Segregation and disposal of all waste, equipment & furniture. Complete all supporting documentation relevant to the transfer of goods; e.g. chain of Custody Documents.
Maintenance / cleaning of portering equipment
Checking, reporting and taking out of service any portering equipment as necessary in line with department policies and procedures.
Use Of Equipment
The safe use and operation and use of all equipment & tool to carry out and support hospital activity including, but not limited to, hand held/electrical/mechanical/battery operated tugs & equipment, housekeeping and domestic cleaning equipment, general maintenance tools, compactor, patient lift and stair climber.
Semi- skilled maintenance
Changing of bulbs/ lamps cleaning of light diffusers, cleaning of grilles/louvers, basic plant cleanliness & maintenance, battery replacement, fixing of shelves and racking, unblocking of toilets basins sinks & sluice, vent radiators, window & door maintenance safety & security. Ensuring equipment & tools are used cleaned stored and maintained correctly.
Person specification
Leadership
Essential criteria
Has proven working experience of leadership / supervision / management
Has delivered change or improved services
Education
Essential criteria
Evidence of adequate level of education
Evidence of willingness to undertake training and development / demonstrating recent training
Experience
Essential criteria
Customer services experience in the delivery of employment history
Experience of working in the NHS or Facilities Environment / or logistics
We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
Staff Benefits
Flexible working opportunities and a strong emphasis on your work, life balance
Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
NHS pension scheme
Employee Assistance Programme
Money Advice Service
Generous maternity, paternity and adoption leave for eligible staff
On-site nursery (based at RBH)
Full educational library services
Cycle to work scheme, lockable storage for cycles
Bus to work scheme
Excellent rail and bus links
A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Candidates to be capped at 25 applications per 1WTE position to be recruited
Documents to download
Job Description (PDF, 304.4KB)
Staff Benefits (PDF, 139.1KB)
Probation Policy & Procedure (PDF, 559.4KB)
Leadership Behaviours Framework (PDF, 1.0MB)
Behaviours Framework 2022 (PDF, 2.9MB)
Apply online now
Further details / informal visits contact
Name
Jose Antunes
Job title
Portering, Mail and Waste Services Manager
Email address
Telephone number
LNKD1_UKTJ