EP GROUP is an innovative property company based in Lancashire, specializing in acquiring, letting, and selling commercial properties across the United Kingdom. With a focus on delivering high-quality solutions, the company is committed to providing exceptional services to its clients. EP GROUP is recognized for its expertise in property management and its dedication to driving growth and success in the commercial real estate sector.
About the Role
We are seeking a dynamic and experienced Shopping Centre Manager to oversee the daily operations of a busy retail centre. This is an exciting opportunity for a proactive professional who can drive performance, enhance customer experience, and maintain high operational standards.
Key Responsibilities
* Oversee the day-to-day management of the shopping centre
* Lead and support on-site staff, contractors, and service providers
* Build strong relationships with tenants and ensure excellent occupier satisfaction
* Manage budgets, service charge expenditure, and financial reporting
* Ensure compliance with health & safety legislation and company policies
* Coordinate marketing and promotional activities to increase footfall
* Handle customer queries and resolve escalated issues professionally
* Maintain high standards of cleanliness, presentation, and security
About You
* Strong leadership and people management skills
* Financially literate with budget management experience
* Excellent communication and stakeholder management abilities
* Knowledge of health & safety regulations
* Highly organised with strong problem-solving skills
What We Offer
* Competitive salary of £35,000 – £39,000 per annum
* Monday to Friday working hours (09:00 – 17:00)
* Supportive working environment
* Opportunity to make a real impact within a thriving retail setting
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