Overview
EMCOR UK West Midlands, United Kingdom
Role: Head of Engineering (Standards & Practices)
Location: Home Based with regular travel across the UK
Salary: Competitive + Car Allowance
Working Hours: Monday to Friday, 9:00 to 17:00
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Responsibilities
* Policy, Processes and Practices: Develop, implement and maintain EUK engineering policies, processes, and practices which underpin the delivery of technical standards and engineering excellence.
* Maintain and update the Hard FM services toolkit on the EUK IMS, including the Critical Environment Management System (CEMS) framework and data centres "Manage & Maintain" documentation set.
* Operations: Collaborate with operational technical leads to manage, monitor and improve operational maintenance delivery standards and evidence, including planning, scheduling, supervision, work control, training, coaching, reconciliation, KPI, and SLA.
* Lead the delivery of EUK’s Critical Environment Management System (CEMS).
* Serve as the primary technical interface for site-based technical teams (non-SSoW).
* Chair the Technical Community of Practice/Engineering Steering Committee (ESC).
* Provide technical support and service stream leadership (as directed) for M&T (non-SSoW).
* Manage, monitor and report risk within the Engineering Division.
Competency
* Oversee the operational roll-out, maintenance and reporting of competency management delivery standards and risk management, including TUPE staff as part of EUK mobilisation activities.
* Maintain oversight and reporting requirements for hard service job descriptions, collaborating with service, Talent and account leads to ensure an accurate baseline of all hard service job descriptions.
* Ensure EUK competency standards reflect legislative and statutory requirements and industry best practice.
Assurance
* Lead the development and delivery of EUK’s account-based site-self auditing (L1/L2) assurance delivery standards and supporting systems.
* Collaborate on L3 audit planning, reporting and escalation strategies.
* Provide operational training and support for assurance activities.
Engineering Excellence
* Own the EMCOR UK Engineering Guide and 'Engineering Matters micro-learning programme.
* Champion professional development and maintain relationships with key industry bodies (e.g. BESA, BSRIA, CIBSE, IET).
* Support thought leadership initiatives including seminars, white papers and roundtables.
* Partner with the apprenticeship manager to support technical apprentices.
* Drive innovation through technical programmes (e-PTW, e-Logbooks, e-RAMS, e-L8, etc.).
Customer Engagement & Business Development
* Build strong client relationships to understand needs and deliver high-quality technical services.
* Promote EMCOR UK’s engineering capabilities and value proposition.
* Support business development efforts through technical insights, proposals, and presentations.
* Monitor customer satisfaction and implement service improvements.
Responsibilities
* Direct line management responsibility to be established in conjunction with Director of Engineering focused on engineering division management, projects and fire assurance.
* Functional authority for engineering and technical matters across all service disciplines relating to engineering standards, including supply chain, application of safety rules and compliance management.
Requirements
* Chartered Engineering Status (or working towards) and membership of a relevant professional body, e.g. CIBSE, IMechE, IET.
* Comprehensive knowledge of technical, asset management, safety and risk management.
* Knowledge of current technical legislation, management and ISO standards (e.g. ISO9001, ISO45001).
* Ability to interpret and provide authoritative advice on technical, safety and asset management issues.
* Proven successful record of working at Senior Engineering Operations Level.
* Strong leadership with the ability to inspire and coach others.
* Clear and confident communicator, engaging diverse audiences.
* Ability to deliver technical and safety assurance messages across all levels.
* Experience developing and implementing policies and procedures that improve safety, performance and resilience.
* Proven change leader with ability to drive cultural and behavioural transformation.
* Customer-focused with ability to mobilise resources effectively.
* Energetic, proactive, able to work under pressure and meet deadlines.
* Skilled in analysing complex data and providing evidence-based recommendations.
* Effective verbal and written communicator; professional ambassador for EMCOR UK.
Other Factors
* Must be willing to achieve security clearance (SC/DV) as required.
Equal Opportunity
EMCOR UK embraces diversity in all forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic. We are committed to equal opportunities for employment and growth, supported by inclusive policies and practices.
Benefits
* Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days.
* Industry leading maternity & paternity policies
* Refer a friend scheme – worth £500 per referral
* GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
* Extensive learning & development opportunities, including progression
* Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
* Bike To Work Scheme
* Health cash plan with optical, physiotherapy and wellbeing benefits
* Dental scheme
* Access to health assessments
* Employee Assistance Programme for personal, health, legal and financial guidance
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
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