Job Summary
Modality Partnership Walsall Division has a full-time vacancy for a Practice Manager based at Pleck Health Centre. The postholder will be a high performing Practice Manager working across the Modality Walsall Division providing strategic and operational management as part of the Senior Leadership Team. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. Salary for role £27,500-£29,000 per annum WTE.
This job is suitable for individuals who are career driven and have a passion for working in an agile manner, implementing solutions, delivering key organisational priorities and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are interested in learning more, please read on.
Main duties of the job
The role is an all-rounded, hands-on management and operational role; the postholder will need to confidently be responsible for the day-to-day management of the practice, all staff and team leaders, provide first point of contact for all premises issues and escalate as per procedure to utilise key skills such as effective communication, stakeholder management, operations management, and the ability to manage and prioritise the implementation of projects across the Division and the wider organisation. Working with partners on the delivery of national and local performance and quality standards within the practice, in particular those required by CQC, ICB and NHSE and support the partners and practice team at all times. To be responsible for Health and Safety within the practice and collaboratively with other Managers and practice teams
About Us
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders (Divisional mangers, GP Partners, Divisional Board) to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on a specific area of responsibility, this is a role that will also equip you with a portfolio of staff management, change management and leadership skills associated with the requirements of working within Primary Care, to make sustainable changes.
All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.
Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.
Details
Date posted
13 August 2025
Pay scheme
Other
Salary
£27,500 to £29,000 a year Per Annum WTE
Contract
Permanent
Working pattern
Full-time
Reference number
E0281-25-0141
Job locations
Pleck Health Centre
16 Oxford Street
Walsall
WS2 9HY
Job Description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for thinking outside the box, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more
Job Description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for thinking outside the box, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more
Person Specification
Personal Qualities
Essential
* Willingness to actively participate and provide training
* Ability to work well under pressure and to tight timescales
* Dealing with difficult people and challenging behaviour
* To be a self-motivated and proactive individual with an ability to support the partners on the strategic, financial and organisational management of the practice
* To have excellent communication and patient focus skills
* To have a flexible approach to working hours
Knowledge
Essential
* Qualifications to an NVQ Level 4/5 and/or equivalent experience as a manager or Senior Supervisor in a GP surgery
* Understanding of how the role relates to the wider healthcare team
* Proficient in key Microsoft applications such as Word, Excel and PowerPoint
* Proficient in the use of clinical IT systems
* Knowledge of and experience in performance management, recruitment, sickness absence management and implementation of key managerial policies/procedures in relation to staff.
* Understanding of the General Data Protection Regulations and how they would apply to a primary car setting
Skills
Essential
* Aware of the importance of innovation in healthcare.
* Demonstrates effective communication both written and verbally
* Demonstrates clear understanding of HR legislation that applies to their own area of work
* Ability to develop and motivate excellent team working and patient service skills
* To be a team leader with excellent performance management and staff development skills
* To have excellent organisational skills
* To have good financial management skills
Person Specification
Personal Qualities
Essential
* Aware of the importance of innovation in healthcare.
* Demonstrates effective communication both written and verbally
* Demonstrates clear understanding of HR legislation that applies to their own area of work
* Ability to develop and motivate excellent team working and patient service skills
* To be a team leader with excellent performance management and staff development skills
* To have excellent organisational skills
* To have good financial management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Pleck Health Centre
16 Oxford Street
Walsall
WS2 9HY
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Pleck Health Centre
16 Oxford Street
Walsall
WS2 9HY
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
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