Job Description
6 month FTC
As our Real Time and Planning Analyst, you’ll be at the heart of our contact centre operations -forecasting, scheduling, and monitoring resources to keep everything running smoothly. You’ll dive into call volume trends, make real-time staffing decisions, and collaborate across teams to drive performance and efficiency.
If you're passionate about analytics, thrive in a fast-paced environment, and love turning data into action - this is the role for you.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
1. The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
2. You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
3. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
4. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities...