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** Winner of the Kings Award for Enterprise 2024! **
The Perle Oban Hotel & Spa is hiring a Front of House Team Member to join their team. This is a seasonal contract, and you will be working a minimum of 16 hours per week, from Monday to Sunday, 5 days out of 7.
This is a guest-facing position. We seek candidates who are passionate about guest service and take pride in their work. Prior experience with Resdiary and Lightspeed systems is preferred but not required.
What's in it for you?
* An hourly rate of £12.60 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
* Company Pension
* Refer a friend Bonus
* Employee Discounts
* Friends & family discounted hotel rates across the group
* Meals on shift
* Employee Assistance Programme
* Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
* Uniform
Who are we?
Perle Hotels is a small luxury hotel group focusing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquility in stunning Highland locations. Our hotels are designed to give the best amenities in interiors that reflect the surrounding countryside.
Where?
This position is based at The Perle Oban Hotel & Spa, in Oban. Perle Oban is a luxury hotel & spa located in the centre of Oban, boasting beautiful views over the harbour. With Oban train station and ferry terminal nearby, it is the ideal base for exploring Scotland's islands and highlands. This historic building, built in 1882, combines Victorian charm with modern style.
Duties and Responsibilities:
* Serve breakfast and dinner promptly
* Make drinks and cocktails
* Greet and serve guests according to hotel standards, providing exceptional service to ensure guest satisfaction
* Maintain high standards of cleanliness, hygiene, and organisation within the department
* Communicate with the head of department and team, sharing guest feedback
* Always maintain a positive and proactive attitude
* Understand and follow all health and safety guidelines regarding food allergens within the menu
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