Overview
Join to apply for the Nights Team Member- Cleaner role at LGH Hotels Management Ltd
Holiday Inn Edinburgh
The Opportunity
Join Our Team as a Night Team Member! If you are reliable and responsible, we’re looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.
What You'll Do
* Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
* Safety First: Maintain security and safety procedures throughout the night.
* Security Checks: Perform regular security checks to keep our hotel safe.
* Support Staff: Provide general support to hotel staff during the night shift.
* Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
* Room Setup: Set up meeting rooms and other areas as needed.
* Food & Beverage Service: Serve food and beverages to guests when required.
* Check-In/Out: Handle guest check-ins and check-outs as needed.
* Emergency Response: Manage any emergency situations that occur.
* Reporting: Prepare reports for senior management as required.
Benefits
* Employee discounts on bedroom rates across the LGH hotel portfolio.
* Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
* Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips and support fitness videos
* Recipe ideas
* Advice on keeping active and healthy living
* Wellbeing podcasts and TV
* Breathing exercises
* 24/7 advice and support line
* Team reward & recognition
* Free meals on duty
* Free parking
Ideal candidate
* Previous experience in a hotel or similar environment, preferably as a night team member.
* Excellent customer service skills and a friendly, professional demeanor.
* Strong communication and interpersonal skills.
* Good understanding of safety and security procedures.
* Ability to remain calm and composed in high-pressure situations.
* Flexible and adaptable, with the ability to work evenings and weekends if required.
* Good organizational skills and attention to detail.
Hotel
The Holiday Inn Edinburgh is situated between Edinburgh Airport and the city centre, offering access to attractions. Our Academy Conference Centre features 14 meeting rooms and can accommodate up to 120 guests. The hotel offers 303 bedrooms with dining options including Traders Restaurant, a café, and a bar. Amenities include a fully equipped gym, swimming pool, sauna, and spa.
About Us
LGH Hotels Management is a growing portfolio with hotels across the UK, including brands such as Crowne Plaza, Holiday Inn, and Best Western. We are a premier destination for those pursuing a career in hospitality. Join our dynamic team and shape the future of UK hospitality.
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