As a Business Administrator Apprentice with Medex Group, you will develop a highly transferable set of knowledge, skills and behaviours that can be applied in the HR and People Talent Team within a business or office environment.
You role will be to support the team and engage with different parts of the business or interact with internal / external customers to administer.
Main Job Purpose
* To complete relevant administrative tasks e.g. photocopying, scanning, printing, processing mail, creating and maintaining filing systems, archiving and storing documentation
* Assist in preparing and co-ordinate resources for scheduled training courses, commercial and funded
* Maintain internal and external IT tracker and management systems
* Handle and deal with internal and external queries/calls
* Answer telephone queries and emails to support eLearning clients
* To keep all computer and paper records maintained and up to date, including all databases, spreadsheets and filing systems;
* Take notes at meeting as and when requested;
* Provide first line support, by telephone and email, for eLearning to include:
1. Password resets
2. Create and archive accounts
3. Upload course completion records
4. Assist in creating new Home accounts
5. Reset failed quiz attempts for users
Training to be Provided
Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
* Knowledge, Skills and Behaviours
* Business Administrator L3 Apprenticeship Standard
* Functional skills in Maths and English if required
This will be delivered by your dedicated training provider, Realise.
Apprenticeship Duration
15 Months
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