Are you a people person who thrives on getting things done and making customers happy? We’re looking for a proactive Customer Service Advisor to join a busy, fast-paced team.
What you'll do:
* Manage customer enquiries via phone, email, and online requests
* Take ownership of the customer journey from enquiry to post-service feedback
* Build relationships and provide solutions that really make a difference
* Use your initiative to improve processes and deliver outstanding service
What we’re looking for:
* Previous customer service experience, ideally in sales or order management
* Excellent communication and relationship-building skills
* Confidence in using your judgment and initiative
* Strong IT skills and willingness to learn new systems
* A flexible, team-focused attitude in a fast-paced environment
Why join us:
* Temp-to-perm role with career development opportunities
* Training and support to help you succeed
* Flexible benefits including holiday options, recognition awards, and pension scheme
* Make an impact, grow your career, and help deliver top-notch customer service every day!