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Customer service advisor hybrid

St Helens
Back 2 Work Careers
Customer service advisor
Posted: 6h ago
Offer description

Were recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.

Customer Service Advisor role:

Crushing Your Goals & KPIs: Every day, youll have the chance to hit exciting targets and make a real impact on our teams success. As you grow and improve, so will your salary!

Achieving Quality Excellence: Delivering fantastic service will be your superpower. Youll shine in call audits and always strive to meet our high-quality standards.

Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. Youll turn difficult situations around with your patience, empathy, and problem-solving skills.

Handling Policy Queries & Changes: Youll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.

Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, youll go above and beyond to make their experience amazing.

Being a Brand Ambassador: Youll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.

Customer Service Advisor benefits:

Wellbe...

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