About The Role
We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington.
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keep the customer up to date at every stage, and answer any questions or queries they may have. Additionally, you will liaise with technicians and workshop control about vehicle statuses to ensure vehicles are ready on time. You will also advise customers on our products and services.
This role requires a customer-focused approach, where building rapport and understanding customer needs are essential.
Sytner Service Advisors work flexible schedules, often including weekends, to provide high levels of service to our customers.
About You
No previous experience is necessary; we welcome applications from individuals eager to learn and develop. Training is provided through our in-house Learning & Development team and manufacturer courses by Volvo.
Ideally, you will have excellent organizational and administrative skills, attention to detail, and a strong customer service background. Knowledge of Kerridge is advantageous but not essential. Candidates must have customer service experience within a retail environment.
Why Sytner?
Sytner Group offers an industry-leading benefits package, including:
* Enhanced holiday entitlement – 33 days including bank holidays
* Industry-leading maternity, paternity, and adoption pay
* Career development opportunities
* Recognition of long service every 5 years
* Discounted car schemes
* High street discounts
* Discounted gym memberships
* Cycle to work scheme
* One paid voluntary/community service day per year
We value diversity and are committed to creating an inclusive environment. We welcome applications from individuals of all backgrounds and abilities. Reasonable adjustments can be made during the recruitment process upon request.
Join us and be part of a company that develops talent and builds careers. We pride ourselves on employee engagement and creating a respectful, supportive workplace.
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